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Terms of Use

ACCEPTANCE OF TERMS

Class Act Match Consulting, LLC (“CAMC”) provides its service to you (“Client/clients”), subject to the following Terms of Service (“TOS”), which may be updated by us from time to time without notice to you. You can review the most current version of the TOS at any time at: https://classactmatchconsulting.com/terms-and-conditions. In addition, when using particular CAMC owned or operated services, Client and CAMC shall be subject to any posted guidelines or rules applicable to such services which may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into the TOS. CAMC may also offer other services that are governed by different Terms of Service.

DESCRIPTION OF SERVICE

“The Service:” CAMC provides general guidance/advising to the Client in addition to editing and document development services for residency/fellowship personal statement documents, ERAS (Electronic Residency Application System)/CAS (Central Application Service) CV documents, varied letters to programs, and MSPEs. Additionally, CAMC may be requested to complete virtual consultation meetings and residency interview preparation sessions directly with clients. 

YOUR REGISTRATION OBLIGATIONS

In consideration of your use of the Service, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. Client also agrees to provide true, accurate, current, and complete information throughout the course of the Service.If any information provided is untrue, inaccurate, not current, or incomplete, or CAMC has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, CAMC has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof).

CAMC PRIVACY POLICY

CAMC Client data is subject to our Privacy Policy. For more information, see our full privacy policy at https://classactmatchconsulting.com/privacy-and-policy

MEMBER CONDUCT

Client has the sole responsibility of uploading application content into ERAS and certifying so that programs have access. CAMC will not access Client’s ERAS account under any circumstances. This means that Client, and not CAMC, is entirely responsible for the validity and accuracy of this information. CAMC does not control or have any knowledge of the information applicants choose to input into ERAS. Under no circumstances will CAMC be liable in any way for any content, including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted or otherwise made available via the Service.

You agree to not use the Service to:

  1. Upload, post, email, share with, transmit, or otherwise make available any Content to other individuals or applicants other than yourself;
  2. Impersonate any other person or applicant;
  3. Upload, post, email, transmit, or otherwise make available any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
  4. Interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies, or regulations of networks connected to the Service;
  5. Intentionally or unintentionally violate any applicable local, state, national, or international law;
  6. Collect or store personal data about other users in connection with the prohibited conduct and activities.


You agree to these service-specific Terms:

Use of AI: Client agrees not to provide Class Act with any AI-generated or assisted writing.  

Time Frame: For Packages 1, 2, and 3, Client must submit final revision request(s) for your document(s) within 35 days of engagement. Unlimited revision requests are permitted during this time frame. Class Act Match Consulting is committed to providing timely responses and revisions, typically within 3-5 business days, to facilitate the document finalization process. 

CAMC may, but is not required to, review or remove content posted on its services. It has the right to refuse, move, or delete any content that violates its Terms of Service or is otherwise considered inappropriate. Users are responsible for evaluating and using content at their own risk. CAMC makes no guarantees about the accuracy, completeness, or usefulness of any content it creates or that is submitted by others. You should not rely solely on information found through CAMC’s services.

Client understands that the technical processing and transmission of the Service, including Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

Client understands the Service and software embodied within the Service may include security components that permit digital materials to be protected, and use of these materials is subject to usage rules set by CAMC and/or content providers who provide content to the Service. Client may not attempt to override or circumvent any of the usage rules embedded into the Service. Any unauthorized reproduction, publication, further distribution or public exhibition of the materials provided on the Service, in whole or in part, is strictly prohibited.

SPECIAL ADMONITIONS FOR INTERNATIONAL USE

Recognizing the global nature of the Internet, Client agrees to comply with all local rules regarding online conduct and acceptable Content. Specifically, Client agrees to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which Client resides.

CONTENT SUBMITTED OR MADE AVAILABLE FOR INCLUSION ON THE SERVICE

CAMC does not claim ownership of Content Client or CAMC submits or makes available for inclusion in the Service.

INDEMNITY

Client agrees to indemnify and hold CAMC, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of Content you or residency programs submit, post, transmit or make available through the Service, your use of the Service, your connection to the Service, your violation of the TOS, or your violation of any rights of another.

NO RESALE OF SERVICE

You agree not to reproduce, duplicate, copy, sell, trade, resell, or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.

GENERAL PRACTICES REGARDING USE AND STORAGE

You acknowledge that CAMC may establish general practices and limits concerning use of the Service, including, without limitation, the maximum number of days that the uploaded Content will be retained, the maximum disk space that will be allotted on CAMC’s third-party system servers on your behalf, and the maximum number of times (and the maximum duration for which) you may access the Service in a given period of time. You agree that CAMC has no responsibility or liability for the deletion or failure to store any messages and other communications or other Content maintained or transmitted by the Service. You acknowledge that CAMC reserves the right to log off accounts that are inactive for an extended period of time as determined by CAMC. You further acknowledge that CAMC reserves the right to modify these general practices and limits from time to time.

MODIFICATIONS TO SERVICE

With due cause, such as violation of TOS, CAMC reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that CAMC shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.

TERMINATION

You agree that CAMC may, under certain circumstances and without prior notice, immediately terminate your CAMC account and access to the Service. Cause for such termination shall include, but not be limited to, (a) breaches or violations of the TOS or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Service (or any part thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, (g) you have engaged in fraudulent or illegal activities, and/or (h) nonpayment of any fees owed by you in connection with the Services. Termination of your CAMC account includes (a) removal of access to all offerings within the Service, including but not limited to your application content materials, (b) deletion of your password and all related information, files, and content associated with or inside your account (or any part thereof), and (c) barring further use of the Service. Further, you agree that all terminations for cause shall be made at CAMC’s sole discretion and that CAMC shall not be liable to you or any third-party for any termination of your account or access to the Service.

DEALINGS WITH ADVERTISERS

Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and such advertisers. You agree that CAMC shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Service.

LINKS

The Service may provide, or third parties may provide, links to other World Wide Web sites or resources. Because CAMC has no control over such sites and resources, you acknowledge and agree that CAMC is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that CAMC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.

CAMC’S PROPRIETARY RIGHTS

You acknowledge and agree that the Service and any necessary software used in connection with the Service (“Software”) contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that Content contained in sponsor advertisements or information presented to you through the Service or advertisers is protected by copyrights, trademarks, service marks, patents, or other proprietary rights and laws. Except as expressly authorized by CAMC or advertisers, you agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Service or the Software, in whole or in part.

CAMC grants you a personal, non-transferable, and non-exclusive right and license to use the object code of its Software on a single computer; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software. You agree not to modify the Software in any manner or form, or to use modified versions of the Software, including (without limitation) for the purpose of obtaining unauthorized access to the Service. You agree not to access the Service by any means other than through the interface that is provided by CAMC for use in accessing the Service.

NO GUARANTEES FOR SECURING INTERVIEWS OR A RESIDENCY POSITION

Your use of this service does not in any way guarantee securing any interview offer from any residency program in any specialty. Also, you understand that this service does not in any way guarantee a position in any residency training program in any specialty throughout the United States and its territories. A Match is not guaranteed.

  1. NO REFUNDS OR CANCELLATIONS AFTER A PURCHASE IS MADE

All purchases are final. In the event that a purchase is made and no services are yet rendered, CAMC may, at their discretion, issue a refund of the initial purchase price, less a 5% cancellation fee.  

Delivery of an initial draft constitutes services rendered, regardless of the number of revisions completed. Services rendered will be billed at the rates listed on the Add-On/Standalone Services page of the CAMC website. For services not listed, PS services will be billed at $700 and CV services at $550.

Purchase of the Interview Prep Starter Package includes 3, 60-minute interview preparation sessions. If Client does not schedule/book all 3 sessions, they are NOT eligible for a refund in any amount. The purchase of additional, add-on interview preparation sessions are non-refundable and cannot be canceled or transferred. 

  1. DISCLAIMER OF WARRANTIES
  1. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. CAMC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
  2. CAMC MAKES NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS, AND (V) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.
  3. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
  4. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU, FROM CAMC, OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.

 

LIMITATION OF LIABILITY

You agree that CAMC is not responsible for any direct, indirect, incidental, special, or consequential damages, including loss of profits, data, or goodwill, even if advised of the possibility. This applies to issues arising from your use of the service, inability to use the service, unauthorized access to your data, third-party actions, or any other matters related to the service.

EXCLUSIONS AND LIMITATIONS

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

SPECIAL ADMONITION FOR SERVICES RELATING TO FINANCIAL MATTERS

All financial decisions, including all fees and expenses incurred for exams, certifications, licensing, application fees, third-party services, and any related costs, are solely your responsibility. CAMC has no obligation to reimburse, cover, or otherwise assume responsibility for any such expenses, regardless of outcomes or changes in your application process.

NO THIRD-PARTY BENEFICIARIES

You agree that, except as otherwise expressly provided in this TOS, there shall be no third-party beneficiaries to this Agreement.

NOTICE

CAMC may provide you with notices, including those regarding changes to the TOS, by either email, regular mail, or postings on the Service. CAMC may e-mail offers and promotions to their members as they become available. Members who wish not to receive offers and promotions should e-mail CAMC and request to unsubscribe.

TRADEMARK INFORMATION

“CAMC,” “Class Act Match Consulting,” “Class Act Strategy,” all CAMC logos, trademarks, service marks, website copy, development documents, blogs, and product or service names are the intellectual property of CAMC (“CAMC Marks and Content”). Without CAMC’s prior written permission, you agree not to display, reproduce, distribute, or use the CAMC Marks and Content in any manner.

NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT OR INTELLECTUAL PROPERTY INFRINGEMENT

CAMC respects the intellectual property of others, and we ask our users to do the same. CAMC may, in appropriate circumstances and at its discretion, disable and/or terminate the accounts of users who infringe upon this policy.

GENERAL INFORMATION

Entire Agreement. The TOS constitutes the entire agreement between you and CAMC and governs your use of the Service, superseding any prior agreements between you and CAMC with respect to the Service. You also may be subject to additional terms and conditions that may apply when you use or purchase certain other CAMC services.

Choice of Law and Forum. The TOS and the relationship between you and CAMC shall be governed by the laws of the State of Indiana without regard to its conflict of law provisions. You and CAMC agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Crown Point, Indiana.

Waiver and Severability of Terms. The failure of CAMC to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect.

No Right of Survivorship and Non-Transferability. You agree that your CAMC account is non-transferable and any rights to your CAMC I.D. or contents within your account terminate upon your death. Upon receipt of a copy of a death certificate, your account may be terminated and all contents therein permanently deleted.

Statute of Limitations. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the TOS must be filed within one (1) year after such claim or cause of action arose or be forever barred.

The section titles in the TOS are for convenience only and have no legal or contractual effect.

VIOLATIONS

Please report any violations of the TOS to support@classactmatchconsulting.com.